CPAA MANITOBA

April 15, 2025

John Deveen
General Manager, Labour Relations
2701 Riverside Dr.
Ottawa, ON
K1A OB1

Dear John,
As you know, Canadian Postmasters and Assistants Association (CPAA) represents more
than 8,500 employees at Canada Post, working in over 3,000 rural post offices across
Canada. I am writing this letter on behalf of our thousands of members – from coast, to
coast, to coast – who have proven themselves an integral part of the Canada Post business
in providing an essential service to all Canadians. From the delivery of passports, health
cards, medications, and at-home cancer screening kits, to pandemic supplies during the
recent COVID-19 epidemic, rural post offices continue to be a vital point of connection
between rural residents and government services. This is true each and every day that we
are there on the front lines for Canada Post.

CPAA members are proud to serve Canadians and to be Canada Post employees. When
people don’t understand the price increase on stamps or when a parcel has been delayed in
arriving at our retail post offices for the last mile delivery, it is the front line CPAA member
that gets the exchange at the front counter and must diffuse the situation in a professional
manner. Many times, because of the rural nature of our offices, it is a neighbour, friend, or
family member instigating the exchange, and it is CPAA employees that rise to the challenge
time and time again to gently resolve the issue. Our members are there to explain and be
proud ambassadors of our national postal system.
I say all this to remind your team that even though Canada Post is a business that provides
products and services, it is our workers who go the extra mile and keep the community
connection while ensuring reliable, high-quality service for clients in rural, remote, and
Northern communities. lt is this type of personal connection that reminds each Canadian
that this is Canada’s postal service.
ln recent months, our members watched workers in other bargaining units receive 5%
retroactive increases, with no such offer made to them – who have continued to work, day
in and day out without a raise since January 1,2023. CPAA twice made the same request
and was met with a dismissive answer and no offer of any retroactive pay.

We have,
understandably, heard a chorus of discontent from our loyal members, who feel betrayed by the Corporation.

Our membership is over 92%women, and CPAA positions offer an important source of income and opportunity for women in rural Canada. lndeed, Postmasters and Assistant positions were historically one of the best jobs available to women in rural Canada. CPAA conditions of employment allow women in rural communities to earn an income for their families while remaining close to home. The Corporation’s decision to provide retroactivepay increases to all workers except CPAA members is concerning and weighs heavily on ourdedicated membership who are overwhelmingly women and breadwinners in rural Canada.Our members that have been left feeling that the Corporation does not value them or thecontributions that they have tirelessly made over the years. Put simply, CPAA members deserve an explanation as to why they have been singled out by the Corporation and left behind.On behalf of our 8,000 members, I must insist on an explanation as to why we are being left behind and l, for a third time, firmly reiterate our request that CPAA members receive the same 5% retroactive increase that has been granted to other bargaining units.I welcome the opportunity to speak with you about this issue at your earliest convenience. I am available next week.

Sincerely,

Dwayne Jones

National President

281 Queen Mary

Ottawa, ON KLK 1Xl

cc: Francois Couture, Chief People and Safety Officer

Doug Ettinger, President and CEO

http://www.cpaa-acm pa.ca